SOP examples by department
36 standard operating procedures written the way auditors and new hires both want them: one action per step, a role on every step, controls and records. Open any SOP to see how it starts; the full set is in the kit.
Finance SOPs
- Accounts Payable Invoice Processing SOP FIN-01 · 9 steps
- Supplier Payment Run SOP FIN-02 · 8 steps
- Month-End Close SOP FIN-03 · 8 steps
- Bank Reconciliation SOP FIN-04 · 7 steps
- Employee Expense Reimbursement SOP FIN-05 · 6 steps
- Petty Cash Management SOP FIN-06 · 6 steps
Procurement SOPs
- Purchase Requisition to Purchase Order SOP PRO-01 · 7 steps
- Supplier Onboarding SOP PRO-02 · 6 steps
- Competitive Quotes and RFP SOP PRO-03 · 6 steps
- Contract Renewal Review SOP PRO-04 · 6 steps
- Goods Receipt and Three-Way Match SOP PRO-05 · 6 steps
- Supplier Performance Review SOP PRO-06 · 6 steps
Human Resources SOPs
- Employee Onboarding SOP HR-01 · 7 steps
- Employee Offboarding SOP HR-02 · 7 steps
- Recruitment and Hiring SOP HR-03 · 7 steps
- Performance Review SOP HR-04 · 7 steps
- Leave Request and Approval SOP HR-05 · 5 steps
- Grievance Handling SOP HR-06 · 6 steps
IT & Security SOPs
- User Access Provisioning SOP IT-01 · 6 steps
- Periodic Access Review SOP IT-02 · 5 steps
- Password and MFA Reset SOP IT-03 · 5 steps
- Patch Management SOP IT-04 · 6 steps
- Backup and Restore Testing SOP IT-05 · 5 steps
- Security Incident Reporting and Response SOP IT-06 · 7 steps
Sales & Customer SOPs
- Lead to Quote SOP SAL-01 · 6 steps
- Sales Order Processing SOP SAL-02 · 5 steps
- Customer Complaint Handling SOP SAL-03 · 6 steps
- Customer Onboarding SOP SAL-04 · 5 steps
- Customer Credit Approval SOP SAL-05 · 5 steps
- Returns and Refunds SOP SAL-06 · 5 steps
Operations SOPs
- Document Control (SOP for SOPs) SOP OPS-01 · 6 steps
- Inventory Cycle Count SOP OPS-02 · 5 steps
- Shipping and Dispatch SOP OPS-03 · 5 steps
- Quality Inspection SOP OPS-04 · 5 steps
- Health and Safety Incident Reporting SOP OPS-05 · 6 steps
- Business Continuity Plan Activation SOP OPS-06 · 6 steps