SOP Template KitShipping and Dispatch SOP
Ship the right goods, to the right place, on time, with documents.
The full Shipping and Dispatch SOP (all 5 steps, 2 controls, records and measures) is one of 36 editable Word SOPs in the SOP Template Kit: $79.
| Document no. | OPS-03 | Department | Operations |
1. Purpose
Ship the right goods, to the right place, on time, with documents.
2. Scope
All outbound shipments.
3. Roles and responsibilities
| Role | Responsibility |
|---|---|
| Picker | Picks orders. |
| Packer | Checks and packs. |
| Dispatch Coordinator | Books carriers and documents. |
4. Procedure
| Step | Who | What to do |
|---|---|---|
| 1 | Picker | Pick from the pick list; scan each item. |
| 2 | Packer | Check items and quantities against the order; pack to standard. |
| 3 | Dispatch Coordinator | Book the carrier; print labels and shipping documents (and customs forms for export). |
| + 2 more steps, 2 controls, 3 records and 2 measures in the full SOP. | ||