User Access Provisioning SOP
Give people the access their role needs, approved, and nothing more.
The full User Access Provisioning SOP (all 6 steps, 3 controls, records and measures) is one of 36 editable Word SOPs in the SOP Template Kit: $79.
| Document no. | IT-01 | Department | IT & Security |
1. Purpose
Give people the access their role needs, approved, and nothing more.
2. Scope
All systems, applications and data holding company or customer information.
3. Roles and responsibilities
| Role | Responsibility |
|---|---|
| Manager | Requests access. |
| System Owner | Approves access to their system. |
| IT | Grants and records. |
4. Procedure
| Step | Who | What to do |
|---|---|---|
| 1 | Manager | Request access by role through [ticketing system], never by email or chat. |
| 2 | System Owner | Approve or reject based on least privilege; admin rights need separate justification. |
| 3 | IT | Create the account with multi-factor authentication switched on. |
| + 3 more steps, 3 controls, 2 records and 2 measures in the full SOP. | ||