Business Continuity Plan Activation SOP
Keep critical services running, or restore them fast, when a disruption hits.
The full Business Continuity Plan Activation SOP (all 6 steps, 2 controls, records and measures) is one of 36 editable Word SOPs in the SOP Template Kit: $79.
| Document no. | OPS-06 | Department | Operations |
1. Purpose
Keep critical services running, or restore them fast, when a disruption hits.
2. Scope
Events that disrupt critical processes: site loss, IT outage, supplier failure, pandemic, cyber incident.
3. Roles and responsibilities
| Role | Responsibility |
|---|---|
| Incident Manager | Declares and leads. |
| Crisis Team | Decides and communicates. |
| Process Owners | Run recovery steps. |
4. Procedure
| Step | Who | What to do |
|---|---|---|
| 1 | Incident Manager | Assess the disruption against the activation criteria in the continuity plan. |
| 2 | Incident Manager | Declare activation; call the crisis team via the call tree. |
| 3 | Crisis Team | Prioritise critical processes by recovery time objective. |
| + 3 more steps, 2 controls, 3 records and 2 measures in the full SOP. | ||